Accounts receivable for skilled nursing

See every dollar you are owed, and why. Then let the system help you collect it.

AR software for skilled nursing facilities and small groups, built by someone who worked the aging by hand for ten years. It looks like the work, because it was designed by the person doing it.

Getting started

It starts with your own data.

We onboard you. During implementation, your data comes across from PointClickCare through Data Relay, your facilities and payers get set up the way your group is actually structured, and your team starts working in agingLens.

CONNECT DATA

Your PointClickCare data comes through

Via Data Relay on a schedule, which is set up during onboarding. Facilities, payers, and columns are mapped with you, and you confirm the mapping before it gets imported.

WORK

Then the work happens here

Aging, private billing, cash and census reconciliation, eligibility reconciliation, follow-up, and reporting all run in agingLens.

Available now

Data Relay

Your PointClickCare data is relayed into agingLens on a schedule. That is what powers the aging, the private billing cycle, and everything downstream of it today.

In progress

Two-way PointClickCare Marketplace integration

Writing back as well as reading, which opens up full billing and cash posting automation. This is in development — we will show you where it stands on the demo.

Private aging

2 facilities

what is this page?

Show: owing today, pending payers ▾ Census: All ▾ Write-offs: everything ▾ Past due: any age ▾ Stage: all ▾ DOS  mm/dd/yyyy  to  mm/dd/yyyy Last 4 months ▾ ↓ Export to Excel

owed today $153,535 · under pending payers $0 · marked urgent $64,171

by month of service Columns ▾ Filter by column Sample data Click a heading to sort · drag its edge to resize
Illustration of the agingLens private aging screen, using fictional sample data.
FacilityPatient NameMRNDOB Payer TypePayer Name Stage Last statement Balance Total ↓ CurrentAugust 0–30July 31–60June 61–90May 91–120April 121–150March 151–180February
Cedar Ridge …Alvarez, WarrenCR-1048…10/18/1… PrivatePrivate / Resident Final demandUrgent 08/01/2026 $32,467.53 $8,624.70$9,092.92$8,574.69 $4,341.73$1,020.49$813.00
Cedar Ridge …Whitfield, Ro…CR-1047…12/15/1… PrivatePrivate / Resident Final demandUrgent 07/29/2026 $31,703.64 $4,159.00$5,211.71$8,893.50$3,753.18 $1,824.39$7,861.86
Cedar Ridge …Yamamoto, MaryCR-1047…07/13/1… PrivatePrivate / Resident 2nd notice 08/01/2026 $29,886.84 $9,297.16$2,044.98$4,518.75 $9,043.24$3,565.85$1,416.86
Cedar Ridge …Halloran, AlvinCR-1045…07/23/1… PrivatePrivate / Resident 2nd notice 07/29/2026 $25,097.29 $4,978.75$3,576.03$5,831.71 $3,104.36$4,874.26$2,732.18
Cedar Ridge …Rutherford, NathanCR-1044…04/24/1… PrivatePrivate / Resident Payment plan 08/01/2026 $14,322.00 $3,472.00 $5,642.00$5,208.00
Cedar Ridge …Sandoval, LucilleCR-1045…08/07/1… PrivatePrivate / Resident 1st notice 08/01/2026 $12,709.31 $7,006.92$3,808.21 $1,894.18
Cedar Ridge …Ibarra, WilliamCR-1047…12/20/1… PrivatePrivate / Resident Autopay active 08/01/2026 $7,198.18 $3,637.26 $3,560.92
Brookline C…Rivera, MariaBL-4002103/14/1… PrivatePrivate / Resident Statement sent 08/01/2026 $150.00 $150.00
Total  8 lines · 2 marked urgent $153,534.79 $19,790.62$32,388.75$26,876.46$17,575.64 $27,586.43$16,492.99$12,823.90
Illustration only. Names, record numbers, and balances are fictional and do not represent any resident, payer, or facility.
What it actually does

Literally, everything SNF AR related.

The private cycle can run end to end today. Claim balances are diagnosed with claim rules and automations that you control.

The private cycle bills itself.

Statements build on the day you choose and go out on their own. Collection letters climb the ladder automatically, or with a schedule you set.

Residents and families pay electronically, so the money comes in without a phone call. Autopay charges on the day you choose. How much of this runs untouched is your call: leave it fully automatic, or keep an approval step in front of anything you want eyes on.

Dashboard

Sample data

What needs you today, in the order it costs you to ignore it.

Private billing

statements, texts, money in, posting — the book that runs itself open private billing →
Nobody to bill
Open

$201,497

14 residents with no way to send a bill

Going out
Open

0

statements queued to go out

1 collection letter due — sending automatically →

Payments
Open

Sandoval, Lucille$500

07/30/2026 · Bank transfer over the phone

Ibarra, William$500

07/30/2026 · Recorded by hand

Rutherford, Nathan$6,000

07/30/2026 · Recorded by hand

Halloran, Alvin$84

07/30/2026 · Bank transfer over the phone

Rivera, Maria$4,880

07/30/2026 · Card (online)

Not in PCC yet
Open

$12,380

2 payments · $1,000 — not batched yet → build a batch

3 payments · $11,380 — in a batch, waiting to be marked imported

Family texts
Open

Rivera, Mariayou: Hi Maria, inst…

Alvarez, Warrenyou: Hi Warren, the…

Rutherford, Nathanyou: Hi Nathan, her…

The whole private book every resident with a statement, by how their last one traveled — text first on purpose

by text 0 by mail 6 not sent 0 opted in 1 of 6 autopay 3

Illustration only. Names, balances, and payment records are fictional and do not represent any resident, family, or facility.

Everything a family received is kept.

Every statement and every letter that went out is stored against the resident, with the date it was sent.

Pre-bill scrubbing, before the claim goes.

Claims are reviewed before they leave, so what would have come back denied gets fixed before billing.

Cash and census reconciliation.

What the bank received, matched against what was posted. Census matched against what is being billed.

Automation and tracking.

Set a condition once and the follow-up runs on its own. Authorization end dates and filing deadlines are tracked rather than remembered.

Communication that stays with the balance.

SMS or email messages to families and notes between staff live on the account they are about, not in somebody's inbox. The next person to pick up the balance can read what happened last time and what was said.

The reports arrive without anyone running them.

Scheduled to the people who need them, on the day they need them.

In the platform

What is available today.

Aging

Every open balance, one line per resident and payer, aged by month of service, across every building at once.

Private billing

Everything owed by residents and families, automated.

Payments

Electronic payment from residents and families, plus autopay on a schedule you set.

Pre-bill review

Claims checked before they are billed.

Cash reconciliation

What the bank received, matched against what was posted.

Census reconciliation

Census against what is being billed.

Eligibility

Confirm coverage or policy changes.

Tracking

Authorization end dates, MSP conflict, Medicare days, and more.

Automation

Conditions, rules or alerts you set once, with the follow-up running on its own afterward.

Tasks

The work, assigned, with the money it is worth attached.

Communication

Family messages and staff notes, kept on the balance they belong to.

Reporting

AR summary, days in AR, collections by payer — on a schedule, built per recipient.

How it is built

Built by someone who did the job

Ten years in skilled nursing billing, working the aging by hand, before a line of this was written.

Access is scoped per person and per payer

People see the accounts they are responsible for, and the reports they receive are built to match.

Every change is recorded

Who did what and when, on every balance.

Designed for HIPAA obligations

Signed agreements are in place before any resident data moves.

Request a demo

Bring your own aging.

The demo runs on your numbers, not a canned example. You will see your own buildings and your own balances, which is the only way to tell whether this is useful to you.

No resident information in this form.
You will hear back within one business day.
Request received.

You will hear back within one business day with a few times for the call, and a short note on which export to bring.