See every dollar you are owed, and why. Then let the system help you collect it.
AR software for skilled nursing facilities. Founded by someone who spent ten years doing this job by hand in PointClickCare.
We set it up with you.
We onboard you. There's no migration project and no six-week implementation.
Your facilities, payers and rules
We map your facilities and payers with you, and set up your claim and payer rules at the same time.
Then the work happens here
Aging, private billing, payments, collections and escalations, cash and census reconciliation, eligibility, follow-up and reporting all run in agingLens.
PointClickCare Marketplace integration
agingLens connects to PointClickCare through its official Marketplace integration, reading what it needs and writing payments back, so nothing gets retyped and PointClickCare stays the system of record. It's in development. Click here to find out more.
Literally, everything SNF AR related.
Private billing runs end to end today: statements go out, payments come in, and collection letters climb the ladder on their own.
Still coming: claims, cash and census reconciliation, the CFO view, and reporting.
The private cycle bills itself.
Available nowStatements build and go out on their own. Collection letters climb the ladder on the schedule you set. Residents and families pay online, in person, over the phone, or on autopay, and the money lands ready to carry into PointClickCare.
Leave it fully automatic, or keep an approval step in front of anything you want eyes on.
Texting reminders.
Available nowA text when a statement is ready, a reminder before an autopay charge, and a receipt once a payment goes through. Every facility has its own number. Consent is recorded before anything is sent, and every message is stored on the resident's account.
Reply STOP and they stop, at the carrier and on the record.
Collections, all the way up.
Available nowPast the final demand the process keeps going: rep-payee, guardianship, involuntary discharge, and whatever else your group runs. Each one arrives with its steps laid out. Federal requirements are locked in, and your state's requirements are set up with you, so every workflow follows the law where your buildings actually are.
Every stage is dated, so you can always say what was done and when.
Claims, before they go out and after they come back.
ComingBefore billing, claims get scrubbed, so what would have come back denied gets caught first.
After billing, denials are diagnosed by AI working from rules you write. They're your rules and you can change them. Appeals come out drafted with the filing deadline attached, for a person to read and sign.
Cash and census, both reconciled.
ComingCash. What the bank received against what was posted, and what hasn't made it into PointClickCare yet.
Census. What the census says against what you're actually billing, month by month. Coverage gets checked in real time with the payer, so you know it's active before you bill it.
Where eligibility and the census payer tree don't agree, you get the list: coverage that's active with no line on the census, someone billed to the state when they're in a plan, a pending application the state already approved, coverage that ended and the census never caught up.
A CFO view over every building.
ComingPercentage collected: how much of what you billed you actually collected, by payer, payer type, facility, period, or the person responsible for it. Days in AR. Where the money's sitting.
Rolled up across the whole group, and you can open any of it down to one balance.
Reports that run themselves.
ComingAR summary, collections by payer, denials, unbilled, write-offs. When the report you want isn't on the list, you build it.
Scheduled reports go out on the day and time you pick, built per recipient, by facility, by payer, and by report type. They stay quiet when there's nothing to say.
✦You can ask it about the work.
Available nowAsk about a resident, a payer or a balance in plain English, and get the answer you'd get from someone who just read the file. Ask it to pull a number, draft a letter or set up follow-up, and it comes back with something for you to approve first.
whats the deal with the okafor balance
Private, past 90 days, and at final demand since the start of the month. There is no payment method on file.
Nobody has worked it since the second notice went out three weeks ago. I would start with a call before this goes any further up the ladder.
assign every private balance like that to Dana
Here is what I would set up. Nothing happens until you approve it.
Runs daily. Creates a task on the balance with the amount attached.
The platform.
Private billing is live. The rest is being built, in this order.
Available today
Private billing, end to end
- Private aging
- Residents
- Statements
- Paper statements
- Family portal
- Payments
- Collection letters
- Escalations
- Trust & PNA
- Texting reminders
- Eligibility
- Ask agingLens
- Outbox
- Templates
- Team & permissions
Coming
Claims
- Pre-bill review
- Claim tracking
- Appeals
- AR diagnosis
- Payer rules
The money
- Percentage collected
- Cash reconciliation
- Census reconciliation
- Write-offs & GL
- Contracts
The work
- Dashboard
- Tasks
- Cases
- Medicaid pending
- Flows
- Alerts
- Monitoring
Reporting
- Reports
- Report builder
- Scheduled reports
- CFO dashboard
Connected
- PointClickCare Marketplace
People only see their own accounts
You set who is responsible for what. Reports follow the same permissions, so nobody gets a spreadsheet with buildings they don't work on.
Two-factor sign-in
Signing in takes your password and a code from your phone. Screens sign themselves out when they sit idle.
We never see a card number
Card details go straight to the payment gateway. They don't pass through agingLens.
Change history on every balance
Who changed what, and when.
A BAA before any data moves
We sign a business associate agreement before any resident data comes across.
See it working.
We walk you through the whole thing, screen by screen. Nothing to send, and nothing to sign first.
A short call. Twenty minutes on how your office works today and where the money's sitting.
A walk through the software. Every screen, stopping wherever you want to dig in.
No obligation. If it's not a fit, you'll still leave with a clearer picture of your AR.
You'll hear back within one business day with a few times for the call.