Private pay that collects itself.
Private billing for skilled nursing. The statements go out and the money comes in. You approve whatever you want to look at first.
Founded by someone who spent ten years doing this job by hand in PointClickCare.
The private cycle.
You don't build statements anymore. They go out by mail, email or text, either automatically or by pressing generate and reviewing them first. Paper goes through a mail house on your letterhead.
The family can pay online right off the statement, or log in and set up autopay on a card, or ACH.
On your end you see every balance and who's been contacted and when. You can text or email the family from the account and it files itself there. Collection letters go out on whatever schedule you set, each one dated on the balance.
- Statement sent
- Reminder
- Second notice
- Final demand
- Escalation
When one needs to go further you start a flow on it. Guardianship, rep-payee, involuntary discharge. The federal steps are locked and can't be skipped. Your state's get set up with you.
The money comes back as a batch you import into PointClickCare. Trust and the personal needs allowance sit right next to the bill.
We set it up with you.
No migration project, no six-week implementation.
Your buildings, your residents, who pays
We map them with you and set who's responsible for each balance.
Then it all happens here
Statements, payments, collection letters, escalations.
PointClickCare Marketplace integration
We're building it now. It reads what it needs and posts payments back. Nothing gets retyped, and PointClickCare stays your system of record. Click here to find out more.
You can just ask it.
Ask about a resident, a payer, a balance. It reads the file and tells you what's going on. Ask it to pull a number, draft a letter, set up follow-up, and it comes back with it ready. Nothing happens till you approve.
whats the deal with the okafor balance
Private, past 90 days, and at final demand since the start of the month. There is no payment method on file.
Nobody has worked it since the second notice went out three weeks ago. I would start with a call before this goes any further up the ladder.
assign every private balance like that to Dana
Here is what I would set up. Nothing happens until you approve it.
Runs daily. Creates a task on the balance with the amount attached.
What you get today.
All of private billing is on. The rest is still being built.
Available today
Billing
- Private aging
- Residents
- Statements
- Paper statements
- Templates
Families
- Family portal and accounts
- Payments and autopay
- Bank payments (ACH)
Collections
- Collection letters
- Escalations
- Trust and PNA
The office
- Dashboard
- Inbox, email and texts
- Outbox
- Tasks
- Automations
- Ask agingLens
- Team and permissions
What's coming, in this order
PointClickCare
- Marketplace integration
- Payments posted back automatically
Claims
- Pre-bill review
- Denials diagnosed
- Appeals drafted
- Payer rules
The money
- Eligibility checks
- Census reconciliation
- Cash reconciliation
- Write-offs and GL
Reporting
- CFO dashboard
- Reports and scheduled reports
People only see their own accounts
You set who is responsible for what. Reports follow the same permissions, so nobody gets a spreadsheet with buildings they don't work on.
Two-factor sign-in
Available to every user, and your facility can require it. Screens sign themselves out when they sit idle.
We never see a card number
Card details go straight to the payment gateway. They don't pass through agingLens.
Change history on every balance
Who changed what, and when.
A BAA before any data moves
We sign a business associate agreement before any resident data comes across.
See it working.
We walk you through the whole thing, screen by screen. Nothing to send, and nothing to sign first.
Twenty minutes on how your office works now and where the money's sitting.
Then we go through every screen. Stop us wherever you want to dig in.
If it's not a fit, you'll still come away with a clearer picture of your AR.
You'll hear back within one business day with a few times for the call.